Photo by Ono Kosuki on Pexels.com Long time ago (read web 1.0 era) there was a time when systems alerts meant sending emails to users. That led to 'email deluge' with Dynamics 365 (err.. CRM in those times) sending emails to users on every new lead, case or order getting created…
Photo by Pixabay on Pexels.com The heart of every field service-related business (sales, service or operations) is 'scheduling'. If you do it well, cus…
Ali Khan
Photo by ELEVATE on Pexels.com I like implementing Dynamics 365 Field Service for clients in various industries because, in any field service organisat…
Ali Khan
Anti-patterns are generally defined as a common response to a recurring problem that is usually ineffective and risks being highly counterproductive. T…
Ali Khan
How do products work in Dynamics 365 Field Service? Let's look at three examples: Imagine we work in a fictitious Atlantis Coffee Servicing company whe…
Ali Khan
Imagine going to work desk (aka kitchen top for me) in the morning and finding a new gadget, stationary item or something useful. Dynamics 365 is a lit…
Ali Khan
As my binge watching of Scottish Summit 2021 continues, today I came across awesome session of Kyle Mclendon on 'Alternative Design patterns for Connec…
Ali Khan
Photo by Gustavo Fring on Pexels.com For field service organisations, once product is installed at client site, it actually becomes an asset from the o…
Ali Khan
See all