Photo by Pixabay on Pexels.com The heart of every field service-related business (sales, service or operations) is 'scheduling'. If you do it well, cus…
Ali Khan
Photo by Ono Kosuki on Pexels.com Long time ago (read web 1.0 era) there was a time when systems alerts meant sending emails to users. That led to 'ema…
Ali Khan
Photo by ELEVATE on Pexels.com I like implementing Dynamics 365 Field Service for clients in various industries because, in any field service organisat…
Ali Khan
Anti-patterns are generally defined as a common response to a recurring problem that is usually ineffective and risks being highly counterproductive. T…
Ali Khan
How do products work in Dynamics 365 Field Service? Let's look at three examples: Imagine we work in a fictitious Atlantis Coffee Servicing company whe…
Ali Khan
Imagine going to work desk (aka kitchen top for me) in the morning and finding a new gadget, stationary item or something useful. Dynamics 365 is a lit…
Ali Khan
As my binge watching of Scottish Summit 2021 continues, today I came across awesome session of Kyle Mclendon on 'Alternative Design patterns for Connec…
Ali Khan
Photo by Gustavo Fring on Pexels.com For field service organisations, once product is installed at client site, it actually becomes an asset from the o…
Ali Khan
Photo by Field Engineer on Pexels.com This is a curated post to share best resources to explore, understand and use one of most amazing feature of Dyna…
Ali Khan
Photo by Pixabay on Pexels.com This article is part of a series on Field Service for Beginners Dynamics 365 Field Service, like its other Dynamics 365 …
Ali Khan
Photo by Lukas on Pexels.com Among the latest and greatest in Dynamics 365 Field Service is the introduction of Service Reports. It is very common for …
Ali Khan
Photo by Startup Stock Photos on Pexels.com As most of us were still exploring features released in the previous wave, Dynamics 365 development team ha…
Ali Khan